Introduction

KPB Immigration Law Firm PC (“we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our website, services, or communications, including SMS notifications. Please review this policy carefully to understand how we handle your data and the rights available to you under applicable laws.

Information We Collect

We collect personal information directly from you when you use our services, visit our website, or communicate with us. This includes:

• Identification Data: Name, address, email, phone number, date of birth, and similar identifiers.
• Case-Related Information: Details related to your immigration or legal matters, including sensitive information provided for legal services.
• Communication Records: Emails, correspondence, and other communications.
• Website Data: Information about your interactions with our website, including cookies, IP address, browser details, and browsing activity.

Use of Information

Your personal information is used solely for the following purposes:

1. Legal Services: To provide and manage legal services related to your immigration matters.
2. Communication: To keep you informed about your case, appointments, and updates.
3. Compliance: To meet legal and regulatory obligations.
4. Improvement: To enhance our services and website functionality.

SMS Communication

When you opt in to receive SMS messages from us, we may collect your phone number, message content, timestamps, and your responses. SMS data is used to provide:

• Appointment reminders
• Case updates
• Important notifications
• Customer service responses

Your phone number and consent details are exclusively used for these purposes and will never be sold or shared with third parties. You can opt out anytime by replying ‘STOP’ to our messages. Upon opting out, you will no longer receive SMS communications from us.

Disclosure of Information

Your personal information may be shared under the following circumstances:

• Legal Obligations: When required by law, including to courts, USCIS, law enforcement, or other government entities.
• Service Providers: With trusted third-party vendors under strict confidentiality agreements to assist in providing our services.
• With Your Consent: When explicitly authorized by you for specific purposes.

Cookies and Website Tracking

We use cookies and similar technologies to enhance your experience on our website. These technologies collect non-personally identifiable information, such as:

• Browser type and operating system
• Website usage and navigation patterns
• Session data, such as time spent on pages and interaction data

You can manage cookie preferences through your browser settings. Blocking cookies may impact website functionality.

Data Security

We implement industry-standard security measures to protect your personal information. While we strive to ensure data security, no system is completely secure. By providing your information, you acknowledge the inherent risks of online data transmission and agree not to hold us liable for unauthorized access beyond our control.

Retention of Information

We retain your personal information as long as necessary to:

• Provide and manage legal services.
• Comply with legal obligations.
• Maintain accurate records for auditing or regulatory purposes.

Your Rights

Under applicable U.S. and California laws, including the California Consumer Privacy Act (CCPA), you have the following rights:

• Access: Request a copy of your personal information.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information, subject to legal exceptions.
• Opt-Out: Decline marketing communications by following opt-out instructions in emails or SMS messages.

To exercise these rights, please email us at info@kpbimmigrationlaw.com. We may require verification to process your request.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any significant updates will be posted on our website, and we encourage you to review this policy regularly. Your continued use of our services constitutes acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: